The Bandaid Method

I can't believe it's been nearly THREE months since I have written anything here! And I want to apologize ahead of time for this post, but it's necessary.  For frustration purposes and hopefully to get some attention to the RIDICULOUS situations that are happening at our house.

So, sorry for this being a negative post. I'll reward you if you read it all though ;-)

So- the bandaid method.  What I have "affectionately" started calling the half-assed work that is being done on issues around our home that is just over a year old.
We have put in service request after service request, and while they are "attending" to the issues from the requests, they're not permanent fixes.  They get fixed for the moment but the issues always come back.
And the most frustrating part is the fact that we have to take time off of work each and every time we have to get something fixed. We BOTH work full time jobs. Jobs that are during the only hours that these service people can come out and fix things.
It's beyond frustrating.  And it "hurts" us to have these people come out over and over again for the same issues.  I work by myself, so getting time off isn't easy.  And when hubby has to take time off, he doesn't get paid for it as he's a contract worker.

I've tried really really hard to get the requests fixed when I have known time off- like when family comes in to town, or when we have other plans that I've asked for a full day off.  But when will these things be fixed, and fixed RIGHT so that we don't have to take the time off anymore?!

What issues are we having? Well, let's see:

1.  The cold water knob on our master tub. This has been an issue pretty much since we moved in.  The cold water knob on the soaking tub pulls right off.  It can be tightened with an Allen wrench, and stays put on for one or two uses, but then it just pulls right back off.  I've been told that they need to order parts- an "extender", if I'm not mistaken- because the screw that is being tightened doesn't line up properly to the part on the inside that it should be attaching to.

We've addressed this issue FOUR times. I've sent in FOUR service requests to get this fixed.  It's still not fixed correctly.

So count that- that's FOUR times someone has come out to my house that either myself or hubby have had to take time off of work... and it's not fixed. Each and every time, they've just tightened the screw and let it be.

• 9/6/16
• 3/6/17
• 7/5/17
• 8/17/17

The time in July- I had family in town.  I had specifically set up time for the plumber to come out and fix the issue.  That man was LITERALLY in my house for 2 minutes.  I brought him upstairs to the master bath, he saw the knob, told me he had order parts and would have to set up a new time to come out.

A month went by, and NOT ONE PERSON contacted me back to come out and fix my tub with the part necessary.  I finally called the plumber (which, btw, has a lackluster system of answering their telephones) and I was told that there was no record of a part being needed, or someone needing to come back out.  In fact- they couldn't even tell me WHO the plumber was that came out that day- they asked me if I knew.

So, another service request was put in.  This time, I had it scheduled for September 26th- as we had time off for other things.  Well, other things happened in the meantime. One of those being a LEAK coming from somewhere in the house into the kitchen. Oh yeah, you SO read that right. Another leak.

I'm a professional at service requests now, by the way. So if any of y'all out there need help- I'm your gal.

Service request entered for the leak.  I put specific instructions on the request to have someone come out while we were already off.  Well- that confused people.  I came home from work a few days after the request was put in, and there was a notice on my door that the plumber had been there but "missed" us.  Now- it's after 6 at this point. I tried calling them and was greeted by ringing and ringing and ringing of their phone- because naturally, their hours are 8-5. Ain't no one got time to take a phone call after hours.

Legit- like five minutes later, I get a phone call FROM THE PLUMBER wanting to set up an appointment with us for the service request they put in for our leak.

Say WHAT?!

I laughed. And I laughed some more.  I explained to this girl that someone from their company was already coming out on the 26th to address a different plumbing issue.  So, can they all just come out the same day?  We were pretty certain we knew WHERE the leak was coming from- but I wasn't saying so because the last time I said something we had to have them come out THREE TIMES to fix the damn leak.  Wanna hear the kicker?  She didn't have us on the schedule for the 26th. She seemed pretty okay that someone would show up with the service manager and his gang though.

And someone did show up.  BEFORE 8am.
Now, if they show up- ring the doorbell.  Or knock harder than a tap.  I have TWO dogs that will bark and bark and bark as soon as a leaf passes across the yard.  So if you knocked substantially, I'd know.

This was a photo I sent to hubby. I was in the driveway and it wasn't even 8 yet.  I had gotten up, made sure I was up, and had taken the dogs outside.

I didn't bother to call them.  I knew the service manager and his crew would be at my house within the hour. And they were.  He "took care" of calling the plumber for me.  And believe me, this really put a dent in the day since the ORIGINAL plumber "missed" us.

Because the plumber "missed" us- the crew that follows the service manager around cut a hole in my ceiling to try and find the leak so that they'd have it "ready" for when the plumber got back.  The plumber is also the person that should be fixing my cold water knob.

Well- that got "fixed" by the service manager- as in it got tightened down with the Allen wrench... and guess what?! It's already popped back off.

So, number 2 is TECHNICALLY the leaks we have dealt with.  Now, these are actually two different leaks- but for serious.... how many damn leaks can a brand new house have?!!

2.  Leaks from inside plumbing

The most recent is the hall (which I've given some details already but need to rant a bit more about that). The other one was also leaking into the kitchen, and it had to do with the master tub.  That master tub leak had me put in THREE service requests.

• 9/14/16
• 9/27/16
• 10/24/16

Now, this does NOT include the extra days that the drywall people had to come back out and repair our drywall.  That also happened each time, and on different days that when the leak was "fixed".... so you're looking at AT LEAST six days of missed work between the two of us.

Back to the new leak in the hall bath:  The service manager and crew found the new leak.  They took photos to send over to the plumber so that he'd know what he was dealing with.

A bit later the plumber shows up.  I asked if he knew what he was fixing.  Showed him the hole in my wall and the leaky spot:

Also asked him about the cold water knob.  He knew NOTHING about the knob.  That's when I took him upstairs and saw that it had been screwed back on. It was wiggly and loose, but on.  I pretty much said fuck it at that point.  I don't know what to do about that knob.  No one wants to fix it the right way.

So, he goes to work on the leak.  Now- he was a nice guy, don't get me wrong.  But all he did the entire time was complain about coming to my house.  He normally doesn't service this part of town.  He wasn't prepared to deal with a leak and having to pull up our toilet and fixing the leak.  Keep in mind they took photos of what they'd done, and supposedly sent it over to the plumber.

He fixed the leak. But not before putting his ladder on our hard wood floors WITHOUT protection.  He also asked for a towel bc the pipe might leak a bit while he was upstairs working.
Well, it was more than a bit.  I had to get several towels and a bowl to collect all the water that was falling.  It only lasted a minute or two. But come on.  On my hardwood floors.

Some of these photos I was trying to capture the dust everywhere bc it was a mess... I volunteered myself to clean it all up when he was done.

So, the leak is fixed.  There is STILL a hole in our ceiling that needs to be patched and painted.  We opted to have that done on the same day that the drywall repair guy is coming for our 1-year nail pops and cracks.  Yep. It's October. This is the earliest our 1-year could be done.

And- it's TWO SEPARATE companies that have to come out for the repairs.  One for the 1-year and another for the ceiling.  My HOPE is that the ceiling one actually shows up.  I told the service manager what date it had to be, and I haven't heard a WORD since then.  NOT. ONE. WORD.

And one more thing about our plumbing..... the day that everyone was out here for all this hooplah... our master toilet had stopped working.  We'd flush it and the bowl would fill up with water, and then slowly drain.  It would drain SUPER low and the normal water level hasn't been there.

I mentioned this to our service manager and he came and looked at it while checking everything else out.  We have a clog he said.  Very matter-of-factly and with confidence.  He grabbed our plunger, plunged a few times, flushed and it worked.  Imagine how much of an idiot I felt like.
He also changed the flapper inside the tank.

Well, two flushes later, and it's back to acting up.

I put a new service request in for this issue.  I got a call back saying that clogs aren't covered under the warranty.  I asked if he was DOUBLY sure that it was a clog (it was the SM that called) and he said yes.  He was willing to come and look at it again, but wouldn't you know it... only during the hours that we are at work.  So, we have to get our own plumber to come out and fix it.

I'm most frustrated about this because he messed with the toilet and did more than PLUNGE it the first time.  And now you're not going to fix it?  We have yet to get the plumber to come out because we are researching for someone BESIDES who RH uses- as they're just ridiculous and as I said- I don't want them in our house.  So we haven't been able to use that toilet.  But why attempt to fix something if you normally don't do clogs anyways?! 

3.  Our Garage Door Opener

In May, our garage door opener stopped working.  And, only the one on the wall inside the garage.  We can open the garage from our clickers in the cars, the key pad outside the garage, and the app on our phones.  However, the button INSIDE the garage doesn't work.

This one has been frustrating.  We've "made do" with what we have and get it open... but it shouldn't be this way. 

I originally put in a service request on 7/5 for someone to come out.  I took a call and scheduled an appointment for them to come out the same day that a lot of our other issues were being fixed.  I already had the time off of work for other commitments so it worked well schedule-wise.

Well, the day they were SUPPOSED to come out... no one showed up.  The window was from 8-12.  By 11, I hadn't heard anything so I called, and the gal I talked to told me that we weren't even on the schedule.  And she also didn't understand WHY we would have been on the schedule as they don't service Ryan Homes anymore.

Yep.  You read that right.

We did some troubleshooting over the phone, and were trying to figure out if it truly was something with the garage aspect of everything, or something electrical.  That troubleshooting never got resolved.  She had taken information, was giving it to one of the service techs, and no one ever got back to me.

Another service request was put in on 8/17 to try and get someone out to fix the issue. 

Then, when the SM came out with the gang to fix the other issues in the house that I had said weren't addressed. they also worked on the garage.  That guy went out, found an issue with the wiring and it being loose, and fixed everything.  He opened and closed the garage like, 6 times and it was working each time.

The next day.... it stopped working.  Went right back to how it had been.

So, another service request was entered on 9/27 and I haven't heard from any kind of company or anything to come out and fix it. The SM said he had forwarded the information on, but I have heard nothing.  I'll say the button is BETTER and works more than it had been... but it's still very intermittent and doesn't work every time you click it open.

Guys, we've been in our home for 450 days.  That's not a long time.  And all of these issues have been around for months, if not since the beginning of our occupying the house.

And bandaids are being put on issues and they just keep on breaking or not working, and we keep on having to put in requests and get things fixed.  Which means taking time off, not getting paid, and then just getting frustrated once something DOESN'T work that should be fixed.

One more rant while I'm at it, and that's just communication from all these "vendors" in general.... You've read about the plumber and how great they are.  Well, the 1-year drywall stuff has been "swell" too.

First, I couldn't get the fax to go through for our certificate that requested the repairs.  It kept coming back busy.  The SM took it from me on one of his visits to fix stuff and got it over where it needed to go.  So, this drywall guy calls me to set up an appointment, and it's legit like 2 months away.  I told him I'd have to look at a schedule and get back to him once I knew of a few days I could potentially take off of work.
Well, when I call back, it just rings.  Goes to a voicemail. The mailbox is FULL and I can't leave a message.  Which means that we missed the August dates that we thought we'd get.  And I had to go through this whole process again.  I told the SM that I couldn't get in touch with the drywall guy, and they eventually contacted me again.  When he told me a date towards the end of October, I took it. It was super hard for us to get that time off, but we've managed it and our drywall repairs will be done soon.

Whew.

Did you make it all the way through all of that?? I really do apologize to all of you that have stuck with us on this journey. I hate to moan and complain, but when is enough really enough? 

We do love our home and have enjoyed these first 450 days making it our own.

And, if you've made it this far, let me tell you guys about our exciting news!
We have two new babies!!!

So, top photos are our two boys that we've had.  Crosley is on the left, Cody on the right.
And on the bottom are our two newest additions! Chance (left) and Cooper.

We are SO in love with them! They're great little dudes!

Thanks for sticking around and reading our mess.  LOL!!

Week 10-- Interior Touches

So reflecting between the progress of last week, and this week... this week was a super slow week as far as progress for our house goes.

Biggest thing we noticed that has been done: ELECTRICITY!!!!!!
I THINK they have done the "second paint", although seeing all the spots on the inside that need touch ups, I kind of hope they haven't done a second paint yet because there are a helluva lot of touch ups that need to be done {read: entire walls}.

So, all of our light fixtures have been put in, outlets have covers, we have light switches, recessed lighting, thermostat, a working garage door and even a doorbell!

As far as painting goes that's really noticeable, our trim outside has been painted the almond color to match the rest of our house.  This includes porch columns, trim around the garage, and our outside doors in the back (morning room and walk out basement door).

 They also painted our front door, "Raisin".  Now, I was upset when we first had our selections meeting, because I really, really, really, REALLY wanted a red door.  And, Ryan Homes has certain color palettes and such that you must adhere to when you choose your siding, stone, etc.  We ended up picking a "Dark Berry" shutter, so the "Raisin" door made sense.  And you guys, I adore it.  It's pretty.  It looks great with our siding and trim and our stone.  The "Autumn Buckeye Ledgestone" that we chose has some hints of purples in it, and it just goes great all together.  So, I probably won't ever paint our door red.  Especially because our shutters are a shade of purple.  And I can see it being a huge pain to have to paint the shutters just so I can have a red door, haha!!

Other trim has also been done inside the house, and finished up.  Door frames, baseboards... The vanities now have their mirrors above them in the bathrooms {minus the half bath in the family entry. That mirror isn't there yet}.  Toilets have been installed as well.

Little joke to make light of a not-so-great situation:

When we visited the house yesterday, we were turning on all of our lights and checking everything out.  Well.  Let's just say we had a not-so-pleasant surprise in our hall bathroom {the one with the vinyl that we don't like}.  Yeah.  That's right. Someone POOPED in our toilet.  POOPED! The toilets are installed but don't work yet.  POOPED! It smells sooooo gross in there.

How.Freaking.Disgusting.

The joke part:  Hubby really wanted me to title this post "We got free shit".  While it's catchy, I decided against it, haha!

So this may be disgusting, but I took a photo of the yuckiness that was in our toilet.  And I sent it to our PM and SR and asked HOW that was acceptable.  I told them that I understood nothing could be done about it, but how unprofessional, disrespectful and just disgusting.

Well, our PM emailed us back this morning and apologized and is having a new toilet installed in the hall bathroom.

Side note on that:  our PM is on vacation.  We knew this was coming, so I was surprised that he answered our email.  Now, I am a little upset because we have been getting weekly updates with what's been done on the house and what to expect next on the house.  He never gave us the heads up that this was the week he was on vacation.  I really would have liked to have known that.  We had asked during our pre-construction meeting just for our knowledge to see if he was planning on taking any vacation during our build.

So we haven't gotten a weekly update and he never actually told us that he was on vacation.  Until the poop email.  He let us know the contact info for our second PM if we had any issues while he was out.  I also think that he might have stopped giving us updates just because he knows we go out to the house so much. Plus, this past week, he had been in contact a few times to try to resolve this whole vinyl issue.

So we get a new toilet and the poop one will be gone.  I'm a little concerned with HOW a poop-filled toilet gets taken out of one's home.  Sigh.  Trying to not worry about it and just hope that the next time we go out to the house everything is better.

We spent the evening out at the house last night, and our neighborhood had a 4th of July "party".  They shot off about 30 minutes worth of awesome fireworks and the entire neighborhood gathered to watch.  I love seeing how friendly everyone is and can't wait to be part of the "gang".

And now for photos! And no worries-- I deleted the yuck photo that I sent our PM of the surprise we had in the toilet.

Water Closet in the Master Bath.  We double checked all of our toilets. (haha)

Master Bath <3 Faucets and Shower heads have been installed.

Master Bath vanity.  Faucets are in, mirror is up and light fixture is installed.

Another angle of the master bath vanity <3

Standing in the doorway of the master bath into the loft.

Standing in the loft looking towards the laundry and hall bath

Holding my breath as I take this photo.  Hall bathroom.  Vinyl under it's lighting (sigh)

Laundry room!  Vinyl peeking out, pan has been installed for the washer.

Morning room view

Another morning room view

Kitchen view with lights on.  The recessed lighting is a bit frustrating because it takes a few seconds to warm up, but once it does they look great!

Find the floorplans!  They were actually kind of "neat" this time.

Damage to the wall by the family entry.  Trying to keep my eye out for all of these kind of things to MAKE SURE they're fixed by closing.

Standing at the walk out looking up.  Outside light fixtures have been installed too, and you can see our doors have been painted almond here!

Basement view.  Recessed lighting is on :-)

Half bath in the family entry.  Sink is installed, but mirror hasn't been yet.

Different focus photo so you can see what the light fixtures look like.

Looking down the foyer!  Look at all the lights <3

Light fixture in the dining room

view of the dining room standing near the front door.

DOORBELL!!!! 

It was close to twilight when we were out at the house, but here's the front door.  Can't wait to get a sunshine picture of this!

thermostat!

Front porch beers before fireworks!  It was our first beer on our front porch <3

watching some random fireworks from our porch

history for our home

our view from the spot in our neighborhood where they shot off the fireworks!

progress view.  You can see all the almond trim now, and it looks great!

I have NO idea what's up next for the house.  I really really hope it's granite.

We have started packing up lots of our stuff to try and get it ready, and making game plans for getting ready to move.  We even got our movers hired for the day after we close!!

I also think we've decided on a fridge!  It's a bit different than what we were originally thinking, but I am excited!  I'll probably post about this later in the week. haha!

Hope everyone had a great Fourth of July!

Bad on you, Rite Rug and Ryan Homes.

So, this whole deal with our vinyl flooring has left a terrible taste in my mouth.

I can't tell you how many tears have been shed and how much frustration has started over the damn vinyl in our laundry room and hall bathroom.

Wanna know the full details?  Check out this blog post:   The Great Flooring Debacle of 2016.

I am sure you can catch up with what's going on with this post here.

First off, I don't think our PM gets it.  It's a lighting issue he says.  He doesn't realize that I feel the COLORS of the two vinyls are way different and what was installed is more BROWN when I feel like the sample from our selections meeting was more GREY.  He swears up and down that the flooring that has been installed is most definitely the correct flooring.  He had the 2 flooring samples in question at the model for us to look at.  He said that it even looks like the vinyl sample matches our photo we took back in December as it has the same pattern.

On paper, he's right.  We signed off that the sample of vinyl, "Station Square 2080" is the vinyl we wanted.  And yes, it does have the same pattern. BUT! I am not convinced or confident that we chose this vinyl.  And who is to say that the vinyl sample hasn't been changed because Rite Rug realized there was an issue with it?  It has been six months since our Rite Rug appointment.  And, unfortunately, according to our PM, the sales rep we had at Rite Rug is not longer there and so he can't confirm if samples were changed.  That part makes not sense to me.  Any sales rep should be able to tell you that.


Our PM left the 2 samples in question at the model home, and we were able to go up and take a look at them over the last weekend.
I had a FIT.  A damn FIT. As soon as I saw the two samples next to each other, I knew that I would have never in my dreams picked the 2080 vinyl that is in our house.  It's so brown and drab and just NOT what I wanted.  I definitely would have picked that 2082 that I THOUGHT should have been put in.  It's more grey and has a lighter tone to it.

That fit made our SR tell me I need to calm down {in a joking way that she knew wouldn't offend me, btw... and it didn't offend me}. She told me she'd have a talk with our PM and see what we could do about it.  She tried talking me into the brown vinyl that's already installed, as she likes it better.  But, this isn't her home.  This is OUR home.  She even mentioned that the grey one that I think we should have in our home has more green tones in it along with the grey.  Once she pointed that out, I also noted that in our original selection photo, that's what it looks like to me too.  Grey with some green tones.

Here are a series of pictures, the captions will explain each one.

Let's just say, before you look at the photos of both vinyl, that THIS is what I feel like:

Do y'all remember this darn dress?
Is it blue or is it gold?  I seriously feel like after I look at these photos of these two vinyls so much, that I can hardly tell the difference in the two.  You would THINK that would be a good thing, right?  But no. I am so frustrated over the fact that I feel like what we picked isn't what's in the house.

So photo time.

To start off, here is OUR photo from our selections meeting.  According to our documents from Rite Rug, the vinyl we chose is "Station Square 2080". I do agree that it's definitely what we signed off on getting.
But to me, Station Square 2080 is brown.  I feel like the vinyl in this photo is more GREY. It even has undertones of green in it like our SR mentioned of the samples that were brought to the model home for us to look at.

The photo is a bit washed out looking from the lighting, but this to me isn't brown, and it's NOT what we would have picked for our home.

Sorry this photo is a bit blurry, it must have been from my frustrations.  But, this is the 2 samples (the brown on the left, the grey on the right) in natural light at the model home.

This is the Station Square 2080 (brown) up against the cabinets that we installed in the hall bath.  The lighting is natural light from outside.  This photo drives me bonkers because it DOES look grey here. Blue Dress/Gold Dress feelings are happening for me with this photo.

The Station Square 2082 sample (grey) up against our cabinets.  Our SR pointed out the more green undertones.  Here's the thing... I plan on staining our cabinets to be the darker maple espresso color eventually.  To me, this vinyl would look WAY better than the brown one.  And not only that, as SOON as I saw this vinyl in the model, I KNEW this is what I would have chosen for our home.  

This is a photo of the grey (Station Square 2082) up against maple espresso cabinets in the kitchen.  So here you have INSIDE lighting, along with my thoughts on cabinetry {eventually}.  This is what I envisioned.  HANDS DOWN, no question in my mind, this is what we picked for our home.

This is a screen shot of the photo our PM sent to us when he got both samples in.  He says that the pattern in this one matches the pattern in our sample photo from our selections meeting.  He didn't bother to send over a photo of the other sample, as he's certain this is what we chose.

And this is our vinyl installed IN our home.  We got electricity this week, so this is what the vinyl is going to look like in our home if it stays there.  

Okay.  All caught up?  Here's the thing... I don't HATE the vinyl that is currently in there as much as I thought I did.  I have a huge issue because it doesn't photograph well at all.  While at the house, I have a feeling of relief come over me because it isn't that bad.  Do I like it?  No.  Do I think it is what we chose for our house?  No.  Do I feel like it should be replaced?  Yes.  But, I have to deal with it.  That's been made pretty stinkin clear.

I have an issue too that we tried telling our PM that it appears like the neighbors across the street from us have the incorrect vinyl installed as well.  His answer to that was "I don't care if they have an issue". {modified to not say neighbor's names, but the words I don't care were used}

And then, the final verdict came on Monday.  I had to text our SR, as I hadn't heard from her or our PM, and she told me that she'd talk to him...

Her answer to me asking if she had talked to our PM:

"...he did call the office to check if there were any options...but unfortunately since everything was signed off on, we cannot make any changes at this stage of construction.  So sorry, Russ & I really tried"

Here are my issues with this:

1. They can't make any changes at this stage of construction?!?!  It's VINYL. Our PM was very willing to change it if it was incorrect when this issue was first brought up.  So what's the issue now if we want it changed?  They all of the sudden can't rip it out?  We are more than willing to pay for a different vinyl if we have to.  But the fact that we as the customer think it's a mistake, I feel something should be done.
2. Y'all wanna know how much the upgraded vinyl cost for us as the homebuyers???  $125.  Yes, a whole whopping $125.  And that is in BOTH the hall bath AND the laundry room.  To me and you, that's a decent bit of money to not be getting what we want.  But, how much is that really to Ryan Homes?  Or even to Rite Rug?  How much does that vinyl actually cost THEM?!?  My guess is not that much.  So why is this so difficult to just have changed so you make us happy, even if what was on paper APPEARS to be the right thing?
3. Our PM called hubby on Thursday and made a comment that he wants us to be happy with what's been installed.  Ummmm.... but you can't fricken change it, so why does it matter if we are happy with it or not?!?!!?  Hubby told him that he felt we were stuck with it, and if we have to change it ourselves, that's just what we will have to do {and then be pissed that we have paid for an upgrade that we feel isn't correct, and now have to pay to have something we LIKE put in}.

At the end of all this, it's just vinyl.  I do hope that six months from now it doesn't even matter to me.  I've completely dropped the subject at this point and have just conceded that we are stuck with the vinyl that's been installed and will deal with it when we have the means to deal with it ourselves.

And then there was the "issue" with our rail stain.  We felt that even the stain on the rails isn't correct (which would be a Rite Rug issue again).  I let our PM know, and he offered to have the rail sample brought out.  We have since nixed this because of two things. One, we like the rail stain the way it looks, and two, after being out to the house yesterday and seeing it under lighting, it looks like it may in fact be the right thing.

But I have an issue with that.  Let me show you pictures first and then tell you why.

Selections meeting photo of our rail stain.  We chose something that closely matched our hard wood flooring.

Here's our installed hardwood flooring.

Here's our upstairs rails stained {no polyurethane though}.  Natural light is coming in through the loft windows.

And here is our railing in the basement.  Photo taken Thursday. This is under DIRECT light in the basement.

So looking at this, it definitely looks like the rail stain is correct.  For some reason, when it's not under DIRECT light (not natural light, but actual lighting from inside the house), it looks differently.  And I kind of feel like the flooring issue is the SAME way.

So, the rails stay this color.  And we are okay with that. 

And, why do I say "bad on you" for this post title?  Because I am upset.  I'm paying a LOT of money for this dream home of ours.  And I have one simple request.  Something that probably costs these companies PENNIES and would make me happy if they'd fix it.  All I want is for the vinyl to be fixed to what we THOUGHT we chose in our selections meeting.  And "bad on you" because I feel like these samples from our selections meeting are not accurate representations of what everything is going to look like once it's in.  Let's just hope when they install the carpet in the rest of the house that it looks right.......

But, I have moved on from the vinyl issue.  I know it doesn't seem that way reading this post, but I had to write this post as a follow-up to the original post.  

It's just flooring.  It can be changed later down the road.  I want to focus on what's amazing about our home, including the fact that WE CLOSE THIS MONTH!!!!!!!!!

Weekly update coming later this week. We have had some fun additions to the house this week!